CUSTOMER LOG IN
 
 
 
Emery Telcom has been providing state-of-the-art telecommunications services in southeastern Utah for more than 50 years. Emery Telcom is the holding company for Carbon/Emery Telcom, Hanksville Telcom and the cooperative Emery Telcom. Together they provide telecommunications service to approximately 15,500 residences and businesses in Carbon, Emery, Grand and Wayne counties. Long distance, high-speed Internet, and other business services are offered through its subsidiaries. Offices are located in Orangeville, Utah and Price, Utah.

Management Team
Chief Executive Officer: Brock Johansen
Chief Financial Officer: Darren Woolsey
Inside Plant/IT Manager: Rod Moore
Outside Plant Manager: Mike Behling
Customer Service Manager: Barbara Rasmussen
Call Center Manager: Ben Heaton
Marketing/Business Development Manager: Jared Anderson
Human Resources Manager: Ryan Sharp

 

Operating Companies

Emery Telcom
Serves approximately 5,200 local telephone customers in Emery, Grand and parts of Sevier Counties.

Carbon/Emery Telcom
Created in 2001 to facilitate the acquisition of 10,500 customers in Carbon County, Utah.

Hanksville Telcom
Serves 157 customers in the remote Wayne County community of Hanksville.

Emery Telcom Internet
The largest ISP in Southeastern Utah with more than 5500 DSL customers.

Emery Telecommunications & Video Call Center
ETV, a subsidiary of Emery Telcom, operates a 7 x 24 x 365 call center in Orangeville Utah. The company serves 55 clients in 15 states representing nearly 100,000 customers.

Emery Telcom Business Services
Provides business telephone equipment and systems to organizations of all sizes.

Emery Telcom Long Distance
Provides long distance service to customers throughout Utah.

Technology

Central Office Switching
Emery Telcom operates a Siemens EWSD switching platform in Emery County and a Nortel DMS 100/200 in Carbon County. It also operates redundant Meta Switches.

Fiber Network
Lucent and ECI

Digital Subscriber Line - DSL
Occam Networks

IP Routing
Cisco and Foundry

ATM Switching
Marconi

 

Services

Fiber Optic Cable Facilities
Emery Telcom owns and operates a major fiber optic network in the Carbon, Emery and Grand County areas of Utah. This network is a SONET-based ring operating at )C3, )C12, and OC48 speeds. Currently, the network spans nearly 200 miles, and runs from Salt Lake City to Grand Junction. Fiber connectivity is currently available in Price, Helper, East Carbon, Elmo, Cleveland, Huntington, Castle Dale, Orangeville, Ferron, Clawson, Emery, Green River and Crescent Junction.

Digital Microwave
Emery Telcom operates a modern Digital Microwave network that provides redundancy for its fiber network. This network operates at a variety of speeds including DS3. The Digital Microwave network is also used a a medium to interconnect with other telecommunications providers such as Qwest, Citizen's Communications and Uintah Basin Telephone Association. Major Microwave sites are located at Price, Castle Dale, Cedar Mountain, Horn Mountain, Bruin Peak, Ford Ridge, and Cleveland.

Digital Subscriber Line
Emery Telcom provides DSL service availability to approximately 98% of the access line locations in its service territory. This enables delivery of high bandwidth using industry standard protocols - ADSL2+ service using G. Lite protocol. DSL services are typically available to customers within 18,000 feet of a Central Office equipped with the technology. Currently, the following Central Offices are equipped: Price, Helper, Cleveland/Elmo, Huntington, Castle Dale, Orangeville, Ferron/Clawson, Emery and Green River.

Dedicated Data Services
Emery offers a full suite of Data Services throughout its service territory. This includes high-speed services such as DS3 or OC3. All high-speed services are available at a variety of speeds and configurations to match the needs of customers.

Frame Relay
Through a Network to Network Interface agreement with Qwest, Emery offers Frame Relay connectivity between its communications network and Qwest's service territory. This allows customers to have multiple data locations throughout Utah or even the rest of the country and tie the locations together using Frame Relay.

ISDN
Both PRI and BRI services are available throughout most of our service territory. Many of our customers have used ISDN as a means to deliver VPN services using our Internet backbone.

Dedicated Internet Services or VPN's
Emery Telcom owns and operates the largest Internet backbone in the southeastern region of Utah. Through this system, dedicated Internet and IP based services are offered in a variety of configurations including Virtual Private Networks (VPN's).

Voice Services
Emery Telcom currently serves approximately 15,500 local telephone customer in its service area. Services include dedicated trunks, DID trunks, Long Distance and traditional voice lines delivered to both business and residential customers. Other services such as Centrex, custom calling features, CLASS features and Voice Mail area also available throughout Emery's territory.